Straight answers.

From $900 for a landing page to $15,000 for a large online shop. Every package has a fixed price, a page count and a timeline on the Pricing page.

Fifty percent of the package price at checkout. The balance is invoiced at launch. Care plans charge the first month at checkout. Add-ons are paid in full.

Yes, in full, until the kick-off call has taken place. Cancel or reschedule the call at least 24 hours before. If you cancel within 24 hours, we keep 50% of the deposit.

You pay for the work done up to the last finished phase, against the deposit already paid. Any unused prepaid amount is refunded to your original payment method within 10 business days.

Checkout is in test mode. No real payment is taken and card details never leave the page. We confirm your order by email and invoice you.

We do not charge sales tax on design services. If that changes, the cart and invoice will show it.

It depends on the package. A landing page takes 1 to 3 weeks. A 12-page site takes 6 to 8. The timeline is shown on every package, and your kick-off call fixes the dates.

Your goals, your content and images, one decision-maker and feedback within a few business days. Late content moves the date.

We review with you at the design stage and the build stage. We say up front when a request goes beyond the package, and quote it before we start.

We work Monday to Saturday, Eastern time. Meetings are by phone or video, and most clients are outside State College.

Send a brief. We scope larger or unusual work individually and reply within 1 business day.

Yes. The files and code are yours on final payment, and the accounts, domain and hosting are in your name from day one.

No. You choose and pay for hosting, and we help you set it up. That way you can move at any time.

Yes. Studio and Flagship website packages include a CMS and a walkthrough. For other packages we tell you how edits work before you buy.

Take everything. We hand over files and access at launch, and we remove ourselves from your accounts on request.

We do not sell ongoing SEO. The Launch SEO Setup add-on covers technical basics: metadata, sitemap, redirects and Search Console.

Updates, backups, uptime monitoring and fixes. Steady and Priority add included hours of content edits. Read the full list on the Website Care page.

Anytime. The cancellation takes effect at the end of the month you have paid for. There are no partial-month refunds.

No. If you keep running out, the next plan up is usually the better value.

Usually. We review it first and tell you if we cannot maintain it safely.